Having problems accessing Microsoft Online Help from Excel or Word? Everything seems fine, the site is allowed in your firewall or virus protection, a coworker sitting right next to you can get in just fine, you have internet access, so what is the problem? Could be something as simple as internet settings in your browser. So what is a quick way to try and fix? Try this, Go into Internet Explorer and under Tools click on Internet Options. On the Advanced tab click on Restore Advanced Settings and then Reset. Then close IE and open it again. Willing to bet this solves the issue.
Tag Archives: internet
Tek Tip: Fix browsing errors by clearing local DNS
Are you getting DNS errors? Do you continually have issues browsing while another computer on the network can access the same site just fine? The problem could be that the DNS cache on your machine needs to be cleared. Just follow the steps below:
1. Open a command prompt in administrator mode
2. Then type the following commands:
- a. ipconfig /flushdns
- b. net stop dnscache
- c. net start dnscache
3. Open up Services in the control panel and restart the DNS client service
Doing this will help resolve browsing issues related to occasional corruption or glitches and aid with troubleshooting DNS problems.
Tek Tip: Switching computers? Back up your Favorites (or Bookmarks) in Firefox First!
For those of us who use and administer settings in Firefox, there is a key difference when making sure your favorites transfer over if you change computers. In Internet Explorer, you can simply copy and paste the items in your favorites folder. In Firefox, it’s not quite as simple, but it is still fairly easy. You simply need to do a Backup of your Bookmarks.
If you open up Bookmarks in Firefox and do a “Show All” you find the option to Backup or Restore. Once you backup it creates a file which you can then restore on the new machine. Voilà! Done and you don’t lose a favorite (Bookmark).
