We’re Hiring! Administrative Assistant Job Description

What’s the mission?

Tekcetera provides professional services that analyze, design and deliver innovative technology strategies encompassing a business’s hardware, software and technical support needs.

Our client objectives are to improve reliability, increase productivity and broaden market penetration. We are passionate about providing high value solutions that are cost effective.

Our goal, simply stated, is to “make technology click for your business”™

Tekcetera is looking for a part time Administrative Assistant with an outgoing personality to ensure delivery of outstanding customer service through general reception, accurate processing of orders, communication, and coordination with other departments to resolve inquiries.

Key responsibilities are:

  1. Being the face of Tekcetera by greeting and directing all walk-in customers, answering all incoming calls and assisting or forwarding calls to appropriate departments.
  2. Working directly with Office Manager on daily administrative tasks and providing administrative support to various departments on an as needed basis.
  3. General office administration including opening /closing office, preparing conference room for meetings, mail distribution, filing, labeling etc.
  4. Assist with Accounts Payable/ Receivable and possible growth into such position for right candidate.


Qualifications

* Must be extremely organized and detail oriented with a positive, self-motivated attitude.
* Excellent communication and customer service skills.
* Must have general knowledge of and experience working with various computer programs including Word, Excel and QuickBooks.
* Ability to work with direction in a team-oriented environment.
* Purchasing Experience helpful but not required.
* Technical background or experience with IT support a plus.

Please forward your resume and salary history / requirements to: employment@tekcetera.com

Now Hiring: Level I Desktop / System Administrator

The Desktop / System Administrator will install, maintain and monitor multiple workstations, and applications. Responsibilities include supporting operating systems ranging from Windows 2000, XP, Vista, to Windows 7. Role includes support of end users local/remote, resolve software problems, perform system backups and recovery, maintain data files and monitor system configuration to ensure data integrity. The individual must have strong communication skills and excellent organization and planning skills to perform multiple tasks in a dynamic work environment which offers the opportunity to work with a wide range of technologies.

The responsibilities are:

1. Install, maintain, and monitor workstations and applications.
2. Manage backup and recovery of servers.
3. Maintain documentation of existing and future systems.
4. Tune operating system, network, hardware and other system components for optimal performance.
5. Administer network users, email accounts, and other applications requiring login.
6. Evaluate and install patches, as appropriate.
7. Perform general troubleshooting of the operating system, hardware and applications.
8. Strong customer service skills and the ability to work well under pressure.
9. Excellent working knowledge of Microsoft Operating Systems.
10. Provide first level support of operating systems and third party software.

Qualifications

* Knowledge and experience with Microsoft Workstation operating systems.
* Knowledge and experience with basic Network Troubleshooting.
* Ability to work with direction in a team-oriented environment.

Please forward your resume and salary history / requirements to: employment@tekcetera.com

* Location: Santa Ana, CA
* Principals only
* Shift may be from 6:00am until 3:00pm Monday Through Friday
* Please, no phone calls about this job!
* Resumes without salary history will NOT be considered.